Frequently Asked Questions
Find quick answers to common questions about shikaTicko.
Frequently Asked Questions
Connecting people through unforgettable experiences since 2020
FAQ
Got a question? We’re here to help.
How do I buy a ticket on shikaTicko ?
Browse events, select your preferred ticket, and follow the checkout steps. You can pay securely via M-PESA or card.
Can I get a refund?
Refunds depend on the event organizer’s policy. Please check the event details or contact the organizer directly for refund terms.
How do I receive my ticket?
After payment, you’ll receive your e-ticket with a QR code via email and SMS. Show it at the entrance for quick entry.
How do I organize my event with shikaTicko ?
Contact us to set up your organizer account. We’ll help you create your event page, manage tickets, and track sales easily.
Is my payment secure?
Yes! We use trusted payment gateways and M-PESA integrations to ensure all transactions are safe and secure.
Who do I contact for support?
You can reach us anytime via the contacts in the footer or email us at info@shikaticko.co.ke. We’re here to help!